ORDERS & SHIPPING
By viewing an individual product within our catalogue, you can see the current stock levels of the product - This will allow you to determine the approximate duration an order may take to arrive. The following terms, provide a detailed overview of the statuses:
“In Stock” : DIY Home Automation products that are listed as “In Stock” are currently available in our warehouse and generally will be dispatched within 2 business days of payment receipt. All products are shipped via Australian Post within Australia, for a never-changing fixed price of $11.90. No hidden additional fees.
“Pre-Order Now” : DIY Home Automation products that are listed as “Pre-Order Now” are available, however must be ordered from our manufacturer before they can be dispatched to you. Upon receipt of payment, your home automation products will be ordered from the manufacturer and DIY Home Automation generally receives them within 3-4 weeks time. Despite this added shipping costs incurred in this process, you still only pay the fixed-price within Australia of $11.90.
As you’re shopping through the DIY Home Automation online catalog, keep in mind that you will never have to pay more than $11.90 for shipping and handling within Australia; no matter how large of an order you make! To maintain this value for our customers, we unfortunately can not process partial shipments, but rest assured that everything you order will be packaged with special care and diligent protection.
We’re in the game of making your life easier and we do so with absolutely every step that we take.